Done-for-you AI inquiry desk · Built in Singapore

Every inquiry answered in seconds — without hiring for it.

HaloraAI replies to your WhatsApp and email leads instantly, asks the questions your sales team would ask, and hands off to a human when it matters. We build it, train it on your products, and go live in 7–14 days. You run nothing — and you pay Meta's message rates at cost, no markup.

7–14 days to go live Replies in seconds You configure nothing
InboxTaggedHanded off
47 open
JM
James · Maersk Line
EMAILHi, need VLSFO bunkers in Singapore, 500 MT. MV Ocean Star, ETA 28 Apr…
Ready to QuoteAI handled
14:02
SL
Siti · +65 9xxx 2847
WHATSAPPWhat's the price for Term 3 swim class? Two kids, ages 6 and 8.
AI replying
14:01
RK
Rahul · Pacific MRO
WEBURGENT — grounded aircraft, need spare part sourcing today
High priorityHuman
13:58
AI · Fields captured
Bunker inquiry — grade, quantity, port, delivery, ETA. Tagged Ready to Quote and routed to sales.
grade: VLSFO qty: 500 MT port: SG eta: 28-Apr

Cheaper than the hire
you keep putting off.

A junior customer-service hire in Singapore costs S$1,800–2,500 a month — and covers one shift. HaloraAI answers every inquiry, on every channel, around the clock, from S$61/month. It doesn't replace your team; it takes the first-response grind off their plate so they spend their time closing, not retyping the same five questions.

7–14 days to go live Replies in seconds You configure nothing
A junior CS hireS$1,800–2,500per month · one shift
vs
HaloraAIfrom S$61per month · every channel, 24/7

Built for the businesses that live in their WhatsApp.

If your leads come in by WhatsApp and email — and someone on your team is retyping the same five questions all day — that's exactly what HaloraAI is for. If you handle 50+ inquiries a week, we can build a field schema for your trade.

01 · Marine & Bunkers

Port-side sourcing

Parse vessel, IMO, port, fuel grade and tonnage before your bunker desk opens the thread.

"Need VLSFO bunkers SG, 500 MT" → fully qualified in 2 turns.
02 · MRO & Aviation

Spare parts & AOG

Urgent grounded-aircraft requests routed to humans instantly; standard RFQs auto-filled with part numbers.

AOG flagged < 10s · EUC / cert fields captured.
03 · Education

Tuition & swim schools

Class fit, age, schedule, fees — captured via WhatsApp the way parents actually message today.

Swim / music / tuition bookings, no lost leads.
04 · Home Services

Bookings & quotes

Availability, scope, address and add-ons captured — then booked and collected, all in the chat.

Cleaning, repairs, moving — quote to booking in one thread.
05 · B2B Wholesale

Custom & bulk orders

SKU, quantity, delivery address, payment terms — pre-qualified before your sales rep sees it.

Mixed WhatsApp + Email threads unified.
06 · Industrial & Machinery

Equipment & service

Model, serial, fault code, site — collected upfront so engineers arrive prepared.

Cuts diagnostic back-and-forth by 70%.
07 · Professional services

Consulting & agencies

Budget, scope, timeline — AI qualifies before sending discovery-call invites.

Higher show-rates, zero tyre-kickers.
08 · Your vertical

Not listed here?

Book a call. If your team replies to 50+ inquiries a week, we can build a prompt and field schema for you.

What you get — not what it has.

Five things off your team's plate, from the first message to the handoff. This is the outcome, not a feature list.

01

Nobody waits for a reply

AI responds across WhatsApp, email and webchat in seconds — professionally, on-brand. Never "our team will get back to you."

02

The right questions, asked for you

It captures the 3–5 things your sales team actually needs — product, quantity, timing, vessel, port — before anyone picks up the thread.

03

The right person gets it

Every conversation is classified — inquiry, complaint, high-value, ready-to-quote — and routed to the right queue automatically.

04

A human steps in when it matters

"Urgent," a sales-ready lead, or the AI unsure → it pauses and hands the full thread to a rep. No "can you repeat the details?"

05

One inbox for every channel

WhatsApp, email, website chat — same logic, same team, one unified trail per customer.

From inquiry to handoff,
in under a minute.

A bunker inquiry lands at 14:02. By 14:02:47 — grade, tonnage and ETA captured, priority set, sales notified. Here's the anatomy of an automated conversation.

01

Customer writes in

"Hi, need VLSFO bunkers in Singapore, 500 MT." Arrives via Email, WhatsApp, or your website — doesn't matter.

02

AI responds in seconds

Not a templated auto-reply. A specific, professional acknowledgment that moves the conversation forward.

03

Missing details get asked

AI requests the 3–5 fields your team needs: grade (VLSFO / HSFO / LSMGO), quantity in MT, vessel/IMO, laycan. Multi-turn until complete.

04

Intent & priority tagged

Inquiry, complaint, high-value, ready-to-quote. Labels propagate to your CRM and routing rules.

05

Human takes over

Sales receives the thread with all context captured. No "can you share the details again?" — just a quote to send.

Thread · Maersk · Bunkers SG
live
14:02:03
James M. EMAIL
Hi, need VLSFO bunkers in Singapore, 500 MT.
14:02:07
HaloraAI AI
Happy to help. Could you confirm grade (VLSFO 0.5% / HSFO 3.5% / LSMGO), quantity in MT, vessel name or IMO, delivery mode (by barge / ex-wharf), and laycan / ETA to port?
14:02:31
James M. EMAIL
VLSFO 0.5%, 500 MT, MV Ocean Star, IMO 9876543, by barge, ETA 28 Apr PM.
14:02:47
System ROUTING
Tagged Ready to Quote. Assigned to Sales · Bunkers. Context bundled.
14:04:12
Priya (Sales) HUMAN
Taking over. Quote draft ready with grade + barge delivery pricing.

A 90-second walkthrough.
See the full loop.

Inquiry lands → AI responds → fields captured → priority tagged → human takes over. One short video, no fluff.

Inquiry → Quote in under a minute
Marine bunkers · Email + WhatsApp · Singapore
01:32

It runs both sides of your business — from WhatsApp.

Most tools stop at answering customers. HaloraAI connects the conversation to what happens after it — bookings, orders, invoices, payments, reminders — so the whole loop lives in one place your team already uses.

Facing your customers

Customer Acquisition & Service
  • 24/7 auto-reply to inquiries across WhatsApp & email
  • Understands voice notes, not just typed messages
  • Reads POs, RFQs, PDFs and photos, and starts the workflow
  • Identify needs and qualify potential leads
  • Recommend the right products, services and booking slots
  • Handle bookings, quotations and order confirmation
  • Generate and send invoices
  • Send automatic payment, booking and order reminders
  • Follow up with prospects and existing customers
  • Hand over to a human seamlessly when needed
Every inquiry gets a timely response — less repetitive work, fewer lost orders.

Behind the scenes

AI-Driven Business Management
  • View, create, edit and cancel bookings
  • View and update customer records
  • Create and manage orders
  • Check order and service progress
  • Generate invoices and track payment status
  • Set reminders for customers, staff and operations
  • See pending tasks and a daily work summary
  • Query sales, booking, order and finance data
  • Get alerts on anomalies, overdue payments and key events
  • ROI & analytics dashboard — response times, qualified leads, revenue influenced
  • Works with Google Calendar, Sheets and Docs
No system-switching — your staff work right inside the WhatsApp they already use.

Starter answers. Business adds email, quotations and bookings — and lets you see your back office. Operations adds invoicing, payment tracking and the power to run it, all from WhatsApp.

For your customers

Faster, more consistent service — every message answered, day or night.

For your staff

Simpler daily operations — no more juggling systems.

For you, the owner

Clearer, controllable workflows — fewer missed orders, higher conversion.

You don't configure anything.

Wati, Respond.io and SleekFlow hand you a platform and a login — then leave the setup, the prompts and the tuning to you. HaloraAI is the opposite.

DIY platforms

You get a dashboard and a login. You write the prompts, build the flows, connect the channels, and tune it yourself — then keep maintaining it.

HaloraAI — managed

We connect your channels, write and tune your business prompt, build your field schema, and run it for you. Live in 7–14 days, kept tuned after. Managed, not DIY.

Getting started takes one short form.

The whole point is to kill the "is this going to be a hassle to set up?" question. Here's all it takes.

1

Tell us about your business

One short intake form. Not sure about something? Leave it blank; we'll confirm with you.

2

We build and train it

Channels connected, knowledge base built from your info, prompts and tone set, handoff rules configured. You don't touch any settings.

3

Go live in 7–14 days

We test it with you, then switch it on. We keep it tuned afterwards.

All we need from you: your main products/services (or a price list), your customers' most common questions, and who to pass urgent chats to. That's it — send what you have; blanks are fine.

It won't say something that costs you a customer.

HaloraAI only answers from what you've taught it — your products, your prices, your policies. It never invents stock, never quotes a price you didn't set, never makes a promise you can't keep. When it's unsure, it hands off to a human. And you can see every message it sends. You stay in control the whole time.

Real businesses. Real workflows. One AI platform.

From urgent aviation enquiries to home-service bookings, swimming-school operations and group-travel coordination, HaloraAI helps businesses respond faster and run complete workflows through WhatsApp and email.

Thanka International
Aviation Parts Trading

Enquiries, requirement capture and sourcing support.

Jiemei Housekeeping
Home Cleaning Services

Quotations, upselling, bookings and payment collection.

Super Panda
Swimming Education

Parent enquiries, reservations, safety alerts, schedules and payments.

Hotel Airlines
Group Travel Services

Marketing, traveller support, trip coordination and payment collection.

3× faster
customer response — customer-reported result, Thanka International, Singapore.
"HaloraAI responds to every customer instantly with an accurate quotation, even when our team is busy on scheduled cleaning. It checks our availability, clarifies each customer's needs, recommends add-ons, and guides them through booking and payment."
Jiemei Housekeeping · Home Cleaning Services, Singapore
"As the owner, I manage class schedules, student information and payment status directly through WhatsApp — no more juggling multiple logins and portals."
Super Panda Swimming School · Swimming Education, Singapore

Results vary by enquiry volume, workflow design, integrations and usage. Statements reflect feedback from the respective customers. Meta WhatsApp template-message fees may apply separately.

Simple, all-in pricing.
Live in 7–14 days.

We build it, train it on your business, and run it for you — you don't configure anything. Pick a plan by how many customers you serve, not by how much they talk.

🇸🇬 SG61 National Day offer: Starter at S$61/mo — one dollar for each of Singapore's 61 years (usual S$69). Until 30 Sep 2026.

Unlimited messages and 50+ languages on every plan. We count customers, not chats. (And Meta's WhatsApp rates are passed through at cost — some platforms add ~20%.)

Starter
First response, done
Instant WhatsApp replies, knowledge base and human handoff.
S$61S$69
SG61 · S$1 × 61 years 🇸🇬
Unlimited messages · 1,000 customers / month
Professional Setup Included
  • AI auto-reply on WhatsApp
  • Replies in 50+ languages
  • Understands voice notes
  • Reads PDFs & photos
  • Your own knowledge base
  • Lead qualification
  • Customer profiles
  • Human handoff
Start 14-day free trial
Operations
Runs the back office
Invoicing, payment tracking and AI-driven business management.
S$149/month
Unlimited messages · 4,000 customers / month
Professional Setup Included
  • Everything in Business
  • Send invoices
  • Payment tracking
  • Overdue & anomaly alerts
  • Sales & finance queries
  • ROI & analytics dashboard
  • Run it all from WhatsApp
Talk to us
Custom
Integrated & Bespoke
ERP · CRM · API · Bespoke workflows
Custom subscription
Unlimited messages · 8,000+ customers / by agreement
Implementation quoted separately
  • Everything in Operations
  • ERP / CRM / API integrations
  • Custom workflows
  • Priority SLA & reporting
Talk to sales

A customer counts once per calendar month — whether they send five messages or five hundred. Broadcasts don't count; only people who actually talk to you do. Meta template message fees are billed separately at actual usage, no markup. Go over your plan and we'll flag it and talk to you about the right tier — we don't cut you off.

Stop losing inquiries
to slow replies.

One short demo to see if it fits your business. No replacing your team — just faster replies and cleaner handoffs.

Book a 10-min demo

Ready to stop retyping
the same five questions?

Book a 10-minute demo or start your setup — we'll reply within one business day with the right next step.

10 min
Demo length
7–14 d
Go-live time
S$61
From, per month
We'll reply within 1 business day.
Halorix · Enterprise AI Control Plane

Copilot governs Microsoft's AI. Halorix governs all of it.

Your teams are already using Copilot, ChatGPT, Claude, Gemini and Bedrock — usually on separate bills, under separate policies, with no shared audit trail. Halorix puts every model under one set of rules: data classification, routing, audit and cost control, deployed in Singapore or Malaysia.

Explore the Control Plane
Chat with us